1. Acceptance of Terms
By accessing or using the websites and services operated by Laser Enterprises (“we,” “us,” or “our”), including laser.enterprises and its subdomains, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use our services.
Laser Enterprises is a subsidiary of Ecogreen Enterprises LLC, a limited liability company incorporated in the State of Delaware, with principal offices in Portland, Oregon.
We reserve the right to update or modify these Terms at any time. Your continued use of our services following any changes constitutes acceptance of the revised Terms.
2. Description of Services
Laser Enterprises is a technology holding company that develops, operates, and licenses businesses applying industrial laser photonics across a broad range of sectors. Our services and those of our subsidiaries and franchisees include, but are not limited to:
- Laser cutting, profiling, and precision fabrication
- Laser welding, cladding, and directed-energy additive manufacturing
- Laser marking, engraving, serialization, and traceability
- Laser cleaning, surface preparation, and coating removal
- Laser restoration of structures, heritage assets, and industrial equipment
- Laser heat treatment, surface hardening, and metallurgical processing
- Laser drilling and precision perforation
- Laser measurement, scanning, and quality inspection
- Industrial laser system integration and technical consulting
- Franchise development and licensing for laser-based service businesses
Specific service descriptions, pricing, and availability are provided at the point of sale or through our subsidiary and franchisee websites.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information when requested
- Use our services only for lawful purposes and in accordance with these Terms
- Not interfere with or disrupt the operation of our websites or services
- Not attempt to gain unauthorized access to any portion of our systems
- Comply with all applicable laws and regulations
4. Payment Terms
Payment for services is processed through Stripe, our third-party payment processor. By providing payment information, you agree to Stripe's Terms of Service.
All fees are quoted in United States Dollars (USD) unless otherwise specified. Prices are subject to change with reasonable notice. You are responsible for paying all charges associated with your use of our services, including any applicable taxes.
Refunds and Cancellations
Refund and cancellation policies may vary by service and subsidiary. Generally:
- Cancellations requested before work begins are eligible for a full refund
- Cancellations after work has commenced may be subject to charges for work already performed
- Disputes should be directed to customer.support@laser.enterprises within 30 days of the transaction
5. Intellectual Property
All content on our websites, including text, graphics, logos, images, and software, is the property of Laser Enterprises or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, or publicly display any content from our websites without our prior written consent.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Laser Enterprises and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of our services.
Our total liability for any claim arising from or related to these Terms or our services shall not exceed the amount you paid to us for the specific service giving rise to the claim during the twelve (12) months preceding the claim.
7. Indemnification
You agree to indemnify, defend, and hold harmless Laser Enterprises and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, your violation of these Terms, or your violation of any rights of a third party.
8. Disclaimer of Warranties
Our services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our services will be uninterrupted, error-free, or secure, or that any defects will be corrected.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in the State of Delaware.
10. Dispute Resolution
Before initiating any legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at customer.support@laser.enterprises. We will attempt to resolve the dispute through good-faith negotiation within 30 days.
If the dispute cannot be resolved informally, either party may pursue resolution through binding arbitration or in the courts as described in the Governing Law section above.
11. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.
Sections that by their nature should survive termination shall survive, including but not limited to Intellectual Property, Limitation of Liability, Indemnification, Disclaimer of Warranties, and Governing Law.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
13. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Laser Enterprises regarding your use of our services and supersede all prior agreements and understandings.
14. Contact Information
If you have questions about these Terms of Service, please contact us: